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Cancellation & Refund

1. GENERAL

Aparna Designs is committed to providing exceptional service in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality while punishing customers who may show up earlier. For these reasons, Aparna Designs has implemented a cancellation policy that will be strictly observed.

2. FULL PAYMENT

Your order is placed when we receive your full payment. Payments are to be made online only due to COVID.

An online confirmation email will be sent to you at the time of registration and payment and you can also view the same in your orders.

3. CANCELLATION REQUEST

Cancellation requests can be submitted by phone, email, online or in person within 24 hours of orders placed. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us via e-mail ([email protected]).

4. REFUND POLICY

Refund will only get processed if the order is cancelled within 24 hours of placement. There will be no refund for orders cancelled after 24 hours.

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